Randy Hatcher is the CEO of MAU Workforce Solutions, providing strategic leadership for one of the largest independently owned staffing and outsourcing firms in North America. Since joining the family-founded business in 1978, he has helped grow MAU from a seven-employee operation in Augusta, Georgia, into a diversified workforce solutions company with an international reach and eighteen office locations across multiple states.
With decades of experience in staffing, outsourcing design, and workforce strategy, Randy has expanded MAU’s capabilities across Office and Administrative, Professional, Executive, Technical, and Industrial sectors. He has also led the development of innovative outsourcing models in manufacturing, assembly, logistics, and employment services, along with implementing customized and validated assessment programs for international clients. His leadership philosophy emphasizes partnership-driven growth, continuous reinvention, and operational excellence to ensure long-term sustainability.
Randy has held progressive leadership roles within MAU throughout his career, culminating in majority ownership in 1999. He earned a Bachelor of Arts in Speech Communication from the University of Georgia and has completed professional training in ISO 9001 and 9002 standards, Predictive Index Management, and advanced sales methodologies. He is an active member of the World Presidents’ Organization (WPO) and the Chief Executives’ Organization (CEO), and a past member of the Young Presidents’ Organization (YPO).
Baker Hatcher is a third-generation family leader at MAU, Inc., continuing the legacy established by his grandfather, founder William G. Hatcher, Sr., and his father, Randall W. Hatcher, CEO. Since joining the organization in 2015, Baker has built a strong record of driving growth and innovation, helping expand the geographic reach, service offerings, and customer footprint across both the Manufacturing & Supply Chain (MSC) and Technology Services (3Ci) divisions.
Throughout his tenure, Baker has held key leadership roles spanning operations and sales. Most recently, he served as Vice President of Client Services for 3Ci, following his role as Director of Business Development for MSC, where he led strategic growth initiatives and strengthened client partnerships. Prior to joining MAU, Baker developed his expertise in New York with Korn/Ferry International and PageGroup (Michael Page International), gaining valuable experience in global organizational consulting and professional recruitment.
Baker holds an MBA from Emory University’s Goizueta School of Business and a Bachelor of Arts from the University of North Carolina at Chapel Hill. He is an alumnus of Leadership Georgia and Leadership Greenville and serves on the boards of MAU (MSC), 3Ci, the Georgia Chamber of Commerce, and Augusta Tomorrow. He is also a member of the Southern 7 Chapter of Young Presidents’ Organization (YPO).
Baker and his wife (Caroline) and two children live in Augusta, Georgia.
Andrea Densmore is President of 3Ci, the technology solutions division of MAU Workforce Solutions, where she is responsible for the strategic direction, growth, and operational execution of the organization’s technology and talent services nationwide. With nearly two decades of experience in technology strategy, business transformation, and operational leadership, Andrea drives innovative, client-centered solutions that help organizations navigate complex digital and workforce challenges.
Prior to joining 3Ci, Andrea served in a senior leadership role with Slalom Consulting, where she led large-scale technology modernization and data-driven transformation initiatives. Earlier in her career, she held strategic roles with Macy's, contributing to enterprise-wide initiatives that aligned technology investments with operational performance and business growth. Her expertise spans digital transformation, organizational strategy, data enablement, and building high-performing teams that deliver measurable outcomes.
Andrea earned a Bachelor of Business Administration in Management Information Systems from the University of Georgia Terry College of Business. Her leadership approach emphasizes innovation, accountability, and strong client partnerships, ensuring that 3Ci remains a trusted advisor in an evolving technology landscape.
Doug Duncan is an experienced executive with deep roots in professional staffing, talent strategy, manufacturing and operational leadership. As President at MAU, he brings decades of experience guiding high-performing teams, managing P&L operations, and reducing business risks tied to workers’ comp and unemployment.
His leadership journey includes senior roles at companies like Sun Ergoline, Club Car, and Golf Augusta, as well as earlier experience at MAU leading industrial services. Doug is known for driving growth, building strong client relationships, and leading with a people-first mindset.
He earned his BBA from Augusta State University and holds executive education credentials from Northwestern University’s Kellogg School of Management. Passionate about community involvement, Doug has served in leadership roles with local chambers, university foundations, and civic organizations.
Ed O’Neal is Chief Financial Officer at MAU Workforce Solutions, where he oversees the company’s financial strategy, reporting, treasury, payroll, IT systems, and risk management functions to drive sustainable growth and operational efficiency. With over three decades of experience in financial leadership, Ed brings deep expertise in SEC reporting, cash flow management, supply chain finance, insurance programs, and construction industry financial operations.
Before joining MAU, Ed held senior financial roles at Salant Corporation and R.W. Allen & Associates, leading cost control, inventory management, and strategic planning initiatives. His professional experience spans budgeting, standard cost systems, factoring services, captive insurance programs, offshore manufacturing finance, and organizational risk oversight.
A Certified Public Accountant in Georgia since 1998, Ed holds a Master of Business Administration from Augusta University and a Bachelor of Business Administration from Georgia Southern University. He has also completed professional training in ISO 9001/9002 standards and Predictive Index Management.
Ed is an active member of the Georgia Society of CPAs, American Institute of CPAs, and the Augusta Richmond County Exchange Club.
Lindsay Stevens is Chief Human Resources Officer for MAU Workforce Solutions, where she leads the company’s talent strategy, organizational development, and human capital initiatives to support MAU’s nationwide workforce and operational growth. With extensive experience in HR leadership and organizational performance, Lindsay drives culture, talent acquisition, development programs, and strategic HR practices that enable employees and leaders to thrive across the organization.
Since joining MAU in 2019, Lindsay has held key leadership roles in talent management and organizational development, helping shape workforce strategies that enhance employee experience and drive business results. Prior to MAU, she gained deep expertise in human resources and organizational culture through senior leadership roles, specializing in performance management, continuous improvement, and people-centric leadership practices.
Lindsay holds a Bachelor of Arts in Psychology from Clemson University and a Master of Business Administration from Southern Wesleyan University. Her professional development also includes advanced training and certifications in HR leadership, talent strategy, and organizational effectiveness.
A respected HR leader, Lindsay is committed to fostering inclusive cultures, developing high-impact talent strategies, and partnering with leaders to navigate growth and change.
Brian Callahan is Vice President of Solutions Development at MAU Workforce Solutions, where he leads the advancement of strategic client focused solutions and supports growth initiatives across the organization’s service offerings. In this role, Brian drives development of workforce solutions that meet evolving market demands and strengthen MAU’s value proposition with both existing and prospective clients. ‑focused solutions and supports growth initiatives across the organization’s service offerings. In this role, Brian drives development of workforce solutions that meet evolving market demands and strengthen MAU’s value proposition with both existing and prospective clients.
Since joining MAU in 2002, Brian has held progressive leadership positions spanning operations, business development, and sales, reflecting his deep commitment to delivering tailored workforce strategies and fostering long-term client partnerships. He has served as Director of Business Development and Regional Business Development Manager, bringing targeted focus to expanding MAU’s presence and driving revenue growth in key markets.
Brian earned a Bachelor of Science degree from The Citadel, where he developed a foundation in leadership and strategic thinking that informs his work in solution design and organizational growth.
A respected leader in workforce and business development strategy, Brian is dedicated to advancing MAU’s mission of making lives better through impactful, innovative workforce solutions and long-term client success.
Lee brings 38 years of hands on experience in the staffing and recruiting industry to MAU. He has spent his career guiding teams and operations through various roles in sales and senior leadership. Lee and his wife previously owned and operated FutureStaff for over two decades. He served as the president of the company and built strong client partnerships until MAU acquired the business in 2017.
Community involvement remains a cornerstone of his professional journey. Lee served on the Fayette Chamber of Commerce Board and held the role of board chairman. He also contributed his workforce expertise to the South Metro HR Association Board and the Georgia Staffing Association Board. Today he continues his community focus by serving on the leadership board for The I58 Mission.
Lee earned a Bachelor of Science in Industrial Management from Georgia Tech. He successfully completed The Dale Carnegie Course and Sandler Essentials. He also maintains an OSHA Industrial Safety and Health Certificate from Georgia Tech to better support safe shop floor environments and facility operations.
Originally from the Washington DC area, Lee has called Atlanta home for over 45 years. He and his wife Cheryl have been married for 38 years. They live in metro Atlanta and enjoy spending time with their two adult children and three grandchildren.
For the last fifteen years, Jared has supported strategic accounts such as BMW, Kimberly Clark, Michelin, AFL, Magna, John Deere, Chick-fil-A, Robert Bosch, and GE Vernova to realize world class results with their workforce strategies. As Vice President of Talent Services for MAU, He oversees recruiting and site operations across the U.S. Additionally, Jared manages MAU’s Recruitment Marketing, Business Analytics, Corporate Marketing and Revenue Operations. Jared is an active member of the Greenville business community serving on manufacturing committees and is a Greenville County Workforce Development board member.
Jared’s professional interests are in business strategy, leadership development and technology enablement. His passion is to consult with Manufacturing Executives and Human Resource leaders to establish strong partnerships and enhance their company’s strategic initiatives at the crossroads of people, processes and technology.
Jared still lives in Greenville with his wife and daughter. He enjoys spending time with family, weekend projects, time in the gym, travel, business consulting and supporting his wife’s non-profit on the side.
With over 29 years of professional experience, I bring a unique perspective that combines a deep-rooted background in manufacturing operations with nearly two decades of strategic HR leadership. As the VP of Automotive Solutions at MAU, I lead the strategic direction and execution of managed services, specializing in building cost-effective labor strategies that thrive in rapidly changing environments.
This dual expertise allows me to understand "floor-level" production realities while delivering high-level human capital solutions. I act as a consultative partner, leveraging lean methodologies and data-driven insights to align workforce capabilities with demanding production schedules. Throughout my 18-year tenure at MAU, I have established a proven track record of aligning talent with high-stakes production requirements and fostering long-term client relationships.
Beyond operational oversight, I am passionate about developing high-performing teams and implementing innovative programs to expand talent pools. My expertise spans associate engagement, workforce retention, and rigorous safety standards—all centered on the core belief that client goals and the employee experience must be consistently exceeded.
Jim Sheehan is the Vice President of the Professional Services Division at MAU Workforce Solutions, where he leads global talent acquisition, building high-performing teams and operational efficiency strategies for the manufacturing and supply chain sectors.
Jim’s background in industrial leadership began at Milliken & Company, a globally recognized materials science and diversified manufacturer. His experience in process engineering and production management provided him with a first-hand understanding of the operational complexities within the manufacturing industry.
Jim leverages over 25 years of institutional expertise at MAU. His steady ascent through the organization—from Technical Recruiter to Recruiting Manager for the Robert Bosch LLC account to Regional Manager to Director and now Vice President—provides him with a unique, 360-degree perspective on executing high-impact talent strategies for global manufacturing and supply chain partners.
A native of Aiken, SC, Jim holds a Bachelor of Science in Business Administration with a minor in German from The Citadel, The Military College of South Carolina. He has earned his Lean Six Sigma Greenbelt, Certified Personnel Consultant (CPC) and is certified in the PI Behavioral Assessment.
A recognized leader in the field, Jim maintains an active presence at the intersection of manufacturing and human capital. He is a member of the Georgia Association of Manufacturers (GAM), the Society for Human Resource Management (SHRM), the American Chemical Society (ACS), and the Institute for Supply Management (ISM).His commitment to the staffing industry is reflected in his involvement with Staffing Industry Analysts (SIA), the American Staffing Association (ASA), and the RPOA. Additionally, he leverages global peer insights through Vistage Worldwide, the world’s largest CEO advisory organization, to drive executive-level leadership and innovation.
Tradd Rodgers is the Vice President of Operations at MAU Workforce Solutions, Inc., responsible for the strategic direction and operational execution of Talent and Manufacturing Service operations nationwide.
With over three decades of experience with MAU, he continues to deliver tailored workforce solutions to clients in the Pharmaceutical, Automotive, Consumer Products, Power and Food industries.
Tradd's expertise lies in optimizing manufacturing and supply chain businesses, with a focus on eliminating waste, enhancing operational efficiency, and designing adaptable workforce models to meet evolving industry demands.
A native of Williston, South Carolina, he earned a B.A. degree from the University of South Carolina and holds a Professional in Human Resources (PHR) certification from SHRM, as well as a Lean Green Belt from Georgia Technical Institute.
Tradd's dedication to developing exceptional leaders, implementing efficient processes, and fostering operational discipline has solidified MAU's reputation as a leader in the workforce solutions sector.
John Williams is Vice President of Operations, Manufacturing and Supply Chain at MAU Workforce Solutions, where he provides strategic leadership and operational oversight for manufacturing, supply chain, and distribution solutions nationwide. In this role, John leverages extensive industry experience to help clients build high‑performance teams, optimize processes, and enhance operational reliability across complex production environments.
John brings more than 20 years of manufacturing and operations experience, including 15 years in plant management and seven years in regional leadership roles. His expertise spans inventory control, warehouse management, lean methodologies, and safety systems, with hands‑on experience implementing and managing enterprise systems including PINC, WMS, EWM, and SAP. He has overseen large‑scale inventory operations, including managing $900 million in inventory with 99 % cycle count accuracy, and led system changeovers to improve data integrity and operational performance.
Since joining MAU in 2013, John has held key leadership positions including General Manager and Regional General Manager, directing operational strategy and performance for multi‑site manufacturing and supply chain programs. His deep background in continuous improvement and workforce integration strengthens MAU’s ability to deliver tailored operational solutions that drive measurable results for clients.
A seasoned operational leader, John is committed to aligning workforce planning with business objectives, fostering efficient processes, and advancing MAU’s mission to make lives better through strategic, sustainable manufacturing and supply chain workforce solutions.
Ronak Desai is a forward‑thinking technology executive and Vice President of Technology at MAU Workforce Solutions, where he defines and delivers a bold technology vision to accelerate digital transformation across the staffing and industrial services ecosystem.
With more than 20 years of experience leading enterprise technology initiatives, Ronak is widely recognized for modernizing complex technology environments and aligning IT strategy with long‑term business objectives. His leadership spans the transformation of ATS and VMS platforms, the deployment of AI‑driven recruiting and screening technologies, and the advancement of cloud‑first and cybersecurity‑focused architectures that enable agility, resilience, and trust. At MAU, he champions innovation that enhances operational efficiency, accelerates candidate‑client matching, and elevates technology from a support function to a strategic business differentiator.
Prior to joining MAU, Ronak held senior leadership roles at Randstad, Accenture, and Oracle. At Randstad, he led global enterprise integration, architecture, and innovation strategies across large‑scale environments. At Accenture, he managed complex infrastructure and digital transformation initiatives for enterprise clients. His experience at Oracle further strengthened his expertise in enterprise systems and scalable technology platforms. Across these roles, Ronak built a strong reputation for translating emerging technologies—including cloud, DevOps, ERP, and data analytics—into practical, high‑impact solutions that deliver measurable business value.
Ronak holds a Master of Science in Engineering from the University of Toledo and a Bachelor of Engineering from The Maharaja Sayajirao University of Baroda. He is known for his collaborative and visionary leadership style, commitment to continuous improvement, and ability to bridge strategy and execution—turning complex technical challenges into scalable capabilities that fuel innovation, growth, and long‑term organizational success.
Drew serves as Director of Talent Services at MAU, where he leads the delivery of strategic staffing solutions and oversees onsite operations across the Southeast. He also plays a key role in shaping the company’s growth as Director of Marketing and Revenue Operations, aligning market strategy with client success.
With eight years at MAU, Drew brings a strong track record of helping organizations navigate workforce challenges with insight and precision. Prior to joining MAU, he served as Executive Director of a nonprofit focused on developing faith-based leaders. Today, he is a trusted advisor to clients, offering informed perspectives on labor markets and economic trends to help organizations build effective, forward-looking workforce strategies.
A native of Athens, Georgia, Drew earned his B.A. from Augusta State University, where he played collegiate baseball. He lives in Augusta with his wife, Jes, and their three children—Jane, Evelyn, and Eli. Drew is an active leader in his church, a graduate of Leadership Augusta (Class of 2021), and serves on the CSRA Local Workforce Development Board.
Tim serves as Director of Safety at MAU Workforce Solutions. He leads MAU's enterprise-wide safety strategy across manufacturing, logistics, and outsourced operations. He oversees safety performance, OSHA compliance, and workers' compensation programs across multiple states and client environments.
Under his guidance, our teams achieved record-low incident rates and reduced our Total Recordable Incident Rate well below the industry average. Tim built and launched the MAU safety operating system. This framework includes the ICI Live platform to handle incident management, investigations, and training. He established scalable safety programs that work perfectly for traditional staffing, managed services, and outsourced operations models.
Tim focuses on finding the root cause of safety issues to reduce both the frequency and severity of workplace incidents. He relies on leading indicators and behavior-based safety practices to protect people on the shop floor. He also leads our workers' compensation program, delivering measurable reductions in claim costs, litigation rates, and overall program expenses.
Tim brings deep technical knowledge and a broad view of enterprise risk management to our partners. He earned designations as a Certified Safety Professional and a Certified Risk Management Professional. He also proudly represents the staffing industry as a National Safety Council Delegate in the Business and Industry Division.
Jason Gay serves as Financial Controller for MAU, bringing more than 25 years of finance and accounting experience within the staffing industry. In this role, Jason leads key financial initiatives that ensure operational accuracy, advance corporate budget processes, and strengthen MAU’s systems for strategic planning, internal auditing, pricing, and negotiations. He champions process efficiency and reliability, supporting every department with actionable insights and clear reporting.
Over his career, Jason has progressed from financial analyst to controller, taking on expanded responsibilities and delivering value at every level. His leadership includes spearheading multiple payroll and billing software launches at MAU and earlier in his career with Kelly and Adecco. Jason also supports MAU’s international business efforts, contributing expertise in pricing, forecasting, budgeting, collections, and accounting close. His focus on business intelligence tools and financial planning software has equipped teams and partners with data-driven solutions for mutual success.
Jason holds a bachelor’s degree from Central Michigan University and an MBA from Walsh College. His commitment to financial excellence and continuous improvement supports MAU’s growth and keeps the company at the forefront of workforce innovation.
Tammy Smutzer serves as Director of Quality and Learning and Development at MAU Workforce Solutions. She brings over 25 years of experience driving quality excellence and workforce development across manufacturing environments. In her current role, she leads enterprise-wide initiatives that elevate quality systems and build leadership capability.
Tammy previously held several executive leadership roles, including Vice President, Senior Director, Plant Manager, and Engineering Manager for complex multi-site manufacturing organizations. Her extensive background provides a unique blend of Lean operations expertise and instructional design skills.
Tammy designs scalable learning strategies and leadership development programs that foster continuous improvement and build cultures of trust. She aligns operational performance with human potential to deliver sustainable and measurable results for our partners.
Advocating for continuous learning, Tammy consistently sharpens her skills to maintain a competitive edge in the quality space. She dedicates her time to advancing the MAU mission of making lives better through integrity, stewardship, collaboration, and respect.
