Frequently Asked Questions
We’ve put together some commonly asked questions to give you more information about working with MAU.
Career Assistance
I am interested in a job with MAU. Where do I go to see what jobs you have available?
Visit the MAU Job Board to view all available opportunities at https://www.mau.com/jobs.
You can filter jobs by keyword, or by typing your zip code, city or state in the available boxes to search positions in your area. You can also use the Jobs by Location links to view jobs in the area of your choice.
I have already applied for a position with MAU and I'd like to know the status of my application. Where can I go to find this information?
To check the status of your online application(s), you must first log in to your MAU account. Click here to log in.
Once you are logged into your account, click ‘My Account’ and then ‘Applications’ to show a complete list of all positions you’ve applied for and the status of your application for each position.
I would like to get in touch with my local MAU branch. Where can I find the contact information?
MAU has branch locations in Alabama, Georgia, Indiana, Kentucky, North Carolina, South Carolina, Texas, and Utah. Visit the MAU Locations page to find the contact information for your local MAU branch.
I am trying to apply for a job on the MAU job board but the system says I am over the application limit. What does this mean, and how can I get this issue resolved?
Our system allows an individual to have up to three active applications on file at any given time. If you are trying to apply for a new position while you have three current applications on file, you will receive an error message letting you know that you have reached the max amount of applications allowed.
If you would like to have an application(s) removed from your file, please contact your local MAU branch to discuss removing active application(s) from your account.
Technical Assistance
I need to recover my password to my existing MAU Account. What do I do?
In order to reset your password, click here and enter your email address. You will receive an account recovery email to the email address associated with your account. Please follow the instructions in the email to successfully recover your account.
Please note: In order to use the Password Recovery you must have access to the email address associated with your account. If you do not have access to this email, click here.
I need to recover my password to my existing MAU Account but do not have access to the email account. What do I do?
Unfortunately, if you no longer have access to the email address associated with your MAU Account, you will need to contact your local MAU branch to work with a representative to reset your account information. Click here to find branch contact information.
I no longer have access to the email address used to create my MAU account. Who should I contact for assistance?
In order to reset the email address associated with your MAU account you will need to contact your local MAU branch to speak with a representative about resetting your account.
Click here to find MAU Branch Location contact information.
I need to update my MAU Profile. What do I do?
Your MAU Profile contains the following information:
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User Profile
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Contact Information
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Work History
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Education
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Skills
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Resume
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Criminal History
In order to update any of the categories above, you must first log in to your MAU account. Click here to log in. Once you are logged into your account, click ‘My Account’ and then choose the tab for the section you wish to update.
Current Employees
I currently work for MAU and need help accessing my information (paystub, login information, W2, etc). Where do I go?
How do I access my W2 in ADP?
W2 forms for 2023 and 2024 are available at https://my.adp.com
Please use this link to download step by step instructions to register for your ADP account to access your W2. Please contact us at [email protected] if you are having any issues accessing your W2 on the ADP portal.
W2s for years 2022 and earlier are no longer available electronically. If you need a paper reprint of a W2 for the year 2022 or earlier, please see the section below.
I need to request a paper copy of my W2. How do I submit this request?
Please fill out this form and send the completed and signed form to [email protected]. Please allow up to 2 weeks for your W-2 form to arrive in the mail.
For immediate access to your 2023 or 2024 W-2 forms, we recommend viewing your W-2 electronically at https://my.adp.com as a faster option.
I need to access my pay stub or other information from 2022 or prior. Where do I go?
Effective March 5, 2024, the legacy Avionte employee portal is no longer accessible. If you need information from the year 2022 or prior, please contact us at [email protected] with your request. For W2 requests, please fill out and sign this form.
All paystubs issued since 2023 are available on the new PrismHR portal and W2s for 2023 and 2024 are available electronically on https://my.adp.com
Client Inquiries
I am an employer interested in learning more about MAU's services. Who should I contact to learn more?
Looking to staff up? From manufacturing staffing to executive leadership, MAU’s better personnel and better processes give our clients an edge on the competition. No matter the number of hires, partner with us and discover the power in our people. Click here to contact us today for more information!
Additional
I am experiencing an issue not covered in the questions above. Who should I contact?
If you are experiencing an issue that we haven’t covered in the topics above, you will need to speak with a representative at your local MAU branch. They will need to get some additional information from you regarding your issue in order to help navigate a solution.
Click here to find MAU Branch Location contact information.